We are Short Term Vacation Rental Experts!!! One of the owners of the company is also a client. Our goal is to make you more money on your property because when you make more money, we make more money. We follow industry-best practices like comparative pricing, direct booking site and a strong social media presence to maximize your rentals so you don’t have to. We have the team, the technology, the time, the tools needed to keep your listings fresh and to ensure that we are maximizing earning potential for your property. We participate in many online trainings offered by the platforms to make sure that we are staying ahead of the game!
We come out to your home, perform a safety inspection according to rental inspection regulations to make sure that the house is safe for guests and that you are protected financially with your insurance company. We assist with home set up offering valuable advice and recommendations that can help keep the bookings coming in, save you money and ensure a 5 star experience for your guests.
Creating successful listings is a balance and we know the equation!! Quality pictures by a photographer that is fairly priced and showcases the beauty of your home.
We utilize dynamic pricing tools and comparative strategies to keep your listing competitive in the short term rental arena!
We coordinate with HOA’s to make sure that guests are registered and registration fees (if applicable) are paid in full prior to guest arrival.
Our guest relations team is awesome and our inquiry response time is 100%!! Quick response times to guest inquiries ensures that prospective guests won’t go on to explore other options and possibly book another property. This is a high priority with us and our team.
Guest communication is key. Our guest services team is on standby and able to quickly respond to inquiries, questions, emergencies so that we can resolve issues and send out team members to deal with emergencies within a timely manner. We have a 24 hour emergency hotline that guests can call/text and always be sure to get a timely response.
Our cleaning team is CDC and Safestay certified to make sure that your home is cleaned & disinfected in between each guest. We also monitor and recommend additional cleaning services as needed like carpet cleaning and property clean ups (leaves) and connect you with excellent and professional subcontractors to get the work done in the most cost effective way. We only use a licensed, certified, insured and bonded hot tub, spa & pool maintenance company to ensure that they are always cleaned and maintained properly. The cost of this is rolled into your nightly rate.
We coordinate lawn care, secure seasonal plow contracts, handyman/repair and any type of home maintenance like chimney clean ups, HVAC service, sewer service, pest control, with subcontractors who provide excellent, professional and timely service. What ever your home needs, we can coordinate.
We track and manage your inventory (linens, toilet paper, paper towels etc.) and make sure that your guests have everything that they need for their stay. We ensure that the stock/inventory we secure is at the lowest prices!!!
We provide you with monthly and yearly financial statements so that you can keep track of all of your income and expenses for your home. Platforms like Airbnb and VRBO make sure that your state/local taxes are paid to the state and we take care of that with the direct booking site.
We provide a welcome book that includes all of the information, rules and area attractions your guest will need to have a great stay!!
Our team does check in checks and check out checks prior to each guest arrival to make sure that your house is ready for your guests.
Our team does check out checks for damage inspection after each guest. Damage claims are well documented and filed immediately. We follow through until you get paid.
We know that social media is important and we have a team that ensures that our social media presence is huge across Facebook, instagram and Tic Tok to ensure listing optimization!!
We make small adjustments as needed weekly in listings to ensure listing optimization as this resets the platform algorithms and puts your listing front and center.
Reviews are important and we stay on them!!
We also provide storm damage checks, and property checks as needed when homes are not booked.